Frequently Asked Questions
Everything you need to know about our premium high-performance apparel.
How do I determine the correct size for my order?
We provide a comprehensive size guide on each product page. Our garments are designed with a precision-fit athletic cut, so if you prefer a looser fit, we recommend sizing up.
What is the standard shipping timeframe?
Orders are typically processed within 24-48 hours. Standard domestic shipping takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Returns are processed as either a full refund to the original payment method or store credit.
Are the fabrics used in your clothing sustainably sourced?
Yes, Hi-Tech Pharmaceuticals is committed to ethical manufacturing. We utilize high-grade recycled polymers and organic cotton blends to ensure both performance and environmental responsibility.
How should I care for my technical apparel?
To maintain the integrity of the fabric technology, we recommend machine washing in cold water with like colors and air drying. Avoid using bleach or fabric softeners.
Do you offer international shipping and customs coverage?
We ship worldwide. Please note that international orders may be subject to import duties and taxes, which are the responsibility of the customer upon delivery.